Thank you for choosing Coupe-Coupé. We ship our custom garments worldwide directly from our production base in China.
1. Order Processing & Lead Times
* Sampling: 7-15 business days.
* Bulk Production: Lead times vary based on order volume and complexity, typically ranging from 15 to 30 business days after pre-production sample approval.
2. Shipping Methods & Rates
* We offer reliable international shipping via major courier services (e.g., DHL, FedEx, UPS) and air/sea freight for large-scale bulk orders.
* Free shipping is available for initial sample pieces as part of our promotion. For bulk orders, shipping costs are calculated based on destination, weight, and volume, and will be provided in the final quotation.
3. Customs, Duties, and Taxes
International shipments may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient is responsible for fulfilling these charges.
4. Tracking
Once your order is shipped, a tracking number will be provided via email or WhatsApp so you can monitor its transit.
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